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SubjiMandai FAQ

Q. What is "SubjiMandai"?
"SubjiMandai" is an Online Vegetable Store offering to deliver fresh and quality vegetables, fruits, and exotic vegetables to your doorsteps at the click of a button. Just logon to www.Subjimandai.com or install Android App / call us on 968 968 4466, place your order and we will deliver the products at your doorstep

Q. I don't have access to internet. Can I avail this service?
We have order by phone facility. Order by phone - call us on 968 968 4466

Q. How do I order?
We currently offer two options as follows - You can order online by logging on to www.Subjimandai.com or Install Android App and then place your order through your online account. (My account page) - You can order on phone by calling us on 968 968 4466. You can order by sending message on 968 968 4466.

Q. Do you offer bulk discounts?
Yes, we offer discounts. Only you have to give order by Phone which avoids miscommunication in discount prices

Q. What if I am not at home at the time of delivery?
You can specify this in the "delivery instructions" section (e.g. deliver to my watchman, neighbor etc.) on the website when ordering online or by mentioning this to us when ordering by phone. In such cases, please ensure that necessary arrangements are made to make the payment to us at the time of delivery. We unable to cancel the order in any case. If you realize about your unavailability after placing the order, please let us know up to two hours prior to the start of the delivery slot chosen by you.

Q. How can I cancel an order?
Customers can cancel the order by calling us on 968 968 4466. Orders can be cancelled up to cut off time prior to the start of delivery slot day chosen by the customer.

Q. What if I find the product quality unacceptable? Can I return these products?
We strive to deliver the best quality products at all times. However, in the unfortunate circumstance that a particular product is not acceptable to you, we'll credit equivalent amount in your SubjiMandai account and will be balance in next bill.

Q. What is timing for placing the Orders?
Ordering Timings
• Online orders: 24×7
• Telephonic orders: 10 a.m. to 08 p.m.


Q. How I cancel or Update my order?
You have to call our customer services representatives at 968 968 4466 regarding the changes that you would like to make to your order or to cancel your order. Please note that the changes and cancellations cannot be made on the day when your order is to be shipped.

Q. Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on Punesubji?
There are zero hidden charges when you make a purchase on Punesubji. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. In fact, we waive off the 20 Rs. delivery charges on orders worth 100 Rs. and above.

Q. What is the estimated delivery time?
• Urgent delivery (within 1 Hours)
• Next day delivery